FAQs
HOW CAN I KNOW MY SIZE?
We have references in every product and if you have any questions don’t hesitate to contact us at service@oraora.com.co, and we be will more than happy to assist you.
HOW DO I TRACK MY ORDER?
You will receive an email with the tracking information within 2-3 business days after your purchase.
WHEN WILL I RECIEVE MY ORDER?
We offer standard, express or local courier shipping methods according to customer need.
DELIVERY TIMES:
Standard Shipping: 4-6 business days. Applicable for main cities (Medellín, Bogotá, Barranquilla, Cartagena, Santa Marta, Bucaramanga and Cali). Other cities from 5 to 10 business days.
Express shipping: 2-3 business days.
WHERE DO YOU SHIP FROM?
Our warehouse is located in Medellín, Colombia.