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Frequently Asked Questions
We have references in every product and if you have any questions don’t hesitate to contact us at service@oraora.com.co, and we be will more than happy to assist you.
You will receive an email with the tracking information within 2-3 business days after your purchase.
We offer standard, express or local courier shipping methods according to customer need.
DELIVERY TIMES:
Standard Shipping: 4-6 business days. Applicable for main cities (Medellín, Bogotá, Barranquilla, Cartagena, Santa Marta, Bucaramanga and Cali). Other cities from 5 to 10 business days.
Express shipping: 2-3 business days.
Our warehouse is located in Medellín, Colombia.